{"id":8053,"date":"2025-03-25T10:25:03","date_gmt":"2025-03-25T09:25:03","guid":{"rendered":"https:\/\/www.uc-areatest.it\/booking-conditions\/"},"modified":"2026-10-12T09:55:22","modified_gmt":"2026-10-12T07:55:22","slug":"booking-conditions","status":"publish","type":"page","link":"https:\/\/www.concadoro.it\/en\/booking-conditions\/","title":{"rendered":"Booking conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8053\" class=\"elementor elementor-8053 elementor-7333\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8596470 e-lazyloaded e-flex e-con-boxed e-con e-parent\" data-id=\"8596470\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2d6c81 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f2d6c81\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;opal-move-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Booking conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                <div class=\"custom-elementor-parallax\" data-id=\"8596470\" data-settings=\"{&quot;type&quot;:&quot;scroll&quot;,&quot;speed&quot;:&quot;1.2&quot;,&quot;keepImg&quot;:&quot;true&quot;,&quot;imgSize&quot;:&quot;cover&quot;,&quot;imgPosition&quot;:&quot;50% 0%&quot;,&quot;noAndroid&quot;:&quot;false&quot;,&quot;noIos&quot;:&quot;false&quot;}\"><\/div>\n            <div class=\"elementor-element elementor-element-89a2bd2 e-flex e-con-boxed e-con e-parent\" data-id=\"89a2bd2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6b86f8a e-con-full e-flex e-con e-child\" data-id=\"6b86f8a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9926dd2 elementor-widget elementor-widget-text-editor\" data-id=\"9926dd2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"176\" data-end=\"266\"><strong data-start=\"445\" data-end=\"459\">IMPORTANT:<\/strong> All communications and requests, whether related to <strong data-start=\"512\" data-end=\"528\">new bookings<\/strong> or to an <strong data-start=\"538\" data-end=\"562\">existing reservation<\/strong>, must be sent <strong data-start=\"577\" data-end=\"602\">exclusively via email<\/strong>. If you are referring to an existing booking, please include your <strong data-start=\"671\" data-end=\"689\">booking number<\/strong> in the message.<\/p><div><b>It is recommended to consider taking out suitable travel insurance that provides coverage in case of cancellations beyond the free cancellation period or in the event of unforeseen changes to the travel dates.<\/b><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d78161 elementor-widget elementor-widget-heading\" data-id=\"2d78161\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Reservations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c5c12b elementor-widget elementor-widget-text-editor\" data-id=\"3c5c12b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can book directly through the <\/span><b>booking engine<\/b><span style=\"font-weight: 400;\"> On our website. By entering the <\/span><b>period of stay<\/b><span style=\"font-weight: 400;\"> and the <\/span><b>crew composition<\/b><span style=\"font-weight: 400;\">, the system will update in real time the <\/span><b>availability<\/b><span style=\"font-weight: 400;\"> and will automatically calculate the <\/span><b>cost of the stay<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">To confirm your reservation, you are required to pay a <\/span><b>deposit<\/b><span style=\"font-weight: 400;\">, which can be made through:<\/span><\/p><ul><li><b>Bank transfer<\/b><span style=\"font-weight: 400;\">, using the coordinates provided on the portal<\/span><\/li><li><b>Credit card<\/b><span style=\"font-weight: 400;\">, with immediate charge within a secure connection<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">You can only select the <\/span><b>category<\/b><span style=\"font-weight: 400;\"> of the accommodation or pitch, but <\/span><b>not<\/b><span style=\"font-weight: 400;\"> choose a specific number.<\/span><\/p><p><span style=\"font-weight: 400;\">The assignment of the accommodation or pitch number will be made <\/span><b>at the sole discretion of the booking office<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><b><i><\/i><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dabe38 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7dabe38\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef8f1db e-flex e-con-boxed e-con e-parent\" data-id=\"ef8f1db\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-95f62ae e-con-full e-flex e-con e-child\" data-id=\"95f62ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62830c3 elementor-widget elementor-widget-heading\" data-id=\"62830c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Deposit<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4364614 elementor-widget elementor-widget-text-editor\" data-id=\"4364614\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>To confirm your booking, a <b>confirmatory deposit<\/b> must be paid <b>within the deadline indicated during the booking process<\/b>. The amount required is <b>30% of the total stay<\/b>.<\/div><div>A <b>\u20ac10.00 booking fee<\/b> will be added to the deposit. This is a non-refundable administration fee.<\/div><div>Any discounts or special offers <b>will be applied exclusively at Reception<\/b> at the time of payment.<\/div><div><b>Pitches:<\/b> The amount required is <b>30% of the total stay<\/b>.<\/div><div><b>Accommodation:<\/b> The amount required is <b>50% of the total stay<\/b>.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d2d638 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7d2d638\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7adc5ea e-flex e-con-boxed e-con e-parent\" data-id=\"7adc5ea\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1fb1681 e-con-full e-flex e-con e-child\" data-id=\"1fb1681\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b7e7eb elementor-widget elementor-widget-heading\" data-id=\"3b7e7eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Checking in<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-800b1f3 elementor-widget elementor-widget-text-editor\" data-id=\"800b1f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">To speed up the arrival process, we recommend checking in online via the link provided in the booking confirmation or reminder emails sent by the campground.<\/span><\/p><p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Online Check-in<\/span><span style=\"font-weight: 400;\"><br><\/span><\/span><span style=\"font-weight: 400;\">With a simple click on the link, you can access the portal and enter:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The data of all participants in the stay<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact information<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The license plate of the vehicles<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Once at the campsite, simply check with the Reception staff that the data entered is correct.<\/span><\/p><p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Check-in at the Front Desk<\/span><span style=\"font-weight: 400;\"><br><\/span><\/span><span style=\"font-weight: 400;\">If you prefer, you can complete check-in directly at the camp desk. Passports or ID cards of all participants will be requested and will be held only for the time required for data entry. Access to the campsite is allowed only after registration.  <\/span><\/p><p><span style=\"font-weight: 400;\">\u26a0\ufe0f<\/span><span style=\"font-weight: 400;\"> Important<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It is forbidden to register people who are not present on arrival. Those who reach the campground at a later date must register in Reception on the day of their arrival. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Early departures of crew members must be reported promptly to Reception to ensure proper handling of the final bill.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c07991 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3c07991\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e416195 e-flex e-con-boxed e-con e-parent\" data-id=\"e416195\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fef9f7a e-con-full e-flex e-con e-child\" data-id=\"fef9f7a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4336eab elementor-widget elementor-widget-heading\" data-id=\"4336eab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Getting to the campsite<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae2b53 elementor-widget elementor-widget-text-editor\" data-id=\"4ae2b53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Check-in and Check-out Times<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plots: available from 15:00 on the day of arrival until 12:00 on the day of departure.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accommodations: available from 3 p.m. on the day of arrival until 10 a.m. on the day of departure.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In case of late or non-arrival:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The pitch will remain available until 12:00 noon on the day following the date of reservation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accommodation will be reserved until 10:00 a.m. the following day.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In will be charged the basic rate according to the price list.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Late arrival or early departure do not entitle to refunds: the cost of the entire booked period remains due.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Campground access hours:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can enter until 9:30 pm on the day of arrival.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For arrivals after this time, you must contact the Front Desk in advance.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-540b391 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"540b391\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24b6b42 e-flex e-con-boxed e-con e-parent\" data-id=\"24b6b42\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e8746d6 e-con-full e-flex e-con e-child\" data-id=\"e8746d6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef66da4 elementor-widget elementor-widget-heading\" data-id=\"ef66da4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Cancellation policies<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149230e elementor-widget elementor-widget-text-editor\" data-id=\"149230e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><b>Pitches<\/b><\/div><ul><li><div role=\"presentation\">In case of cancellation or modification of the stay up to <b>30 days before the arrival date<\/b>, the confirmatory deposit will be refunded in full, excluding the \u20ac10.00 booking fee.<\/div><\/li><li><div role=\"presentation\">After this deadline, the confirmatory deposit will be non-refundable.<\/div><\/li><\/ul><div><b>Accommodation<\/b><\/div><ul><li><div role=\"presentation\">Cancellation is free of charge up to <b>30 days before the arrival date<\/b>; the confirmatory deposit will be refunded in full, excluding the \u20ac10.00 booking fee.<\/div><\/li><li><div role=\"presentation\">From the <b>29th to the 8th day before the arrival date<\/b>, a penalty of <b>30% of the total stay<\/b> will be charged.<\/div><\/li><li><div role=\"presentation\">From the <b>7th day before the arrival date up to the arrival date (including no-show)<\/b>, the <b>entire confirmatory deposit<\/b>, equal to <b>50% of the total stay<\/b>, will be retained.<\/div><\/li><\/ul><div><b>How to request a cancellation<\/b><\/div><div>Cancellation requests must be submitted <b>exclusively by email<\/b> to <a id=\"m_5586059623010729812OWAc45f2468-738b-40b4-5d46-808ced24cd0a\" href=\"mailto:info@concadoro.it\" target=\"_blank\" rel=\"noopener\"><b>info@concadoro.it<\/b><\/a>.<\/div><div>Refund requests <b>submitted after the applicable deadlines<\/b> will not be considered.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Booking conditions IMPORTANT: All communications and requests, whether related to new bookings or to an existing reservation, must be sent exclusively via email. If you are referring to an existing booking, please include your booking number in the message. It is recommended to consider taking out suitable travel insurance that provides coverage in case of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-8053","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Booking conditions - Conca d&#039;Oro Camping &amp; Lodge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.concadoro.it\/en\/booking-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Booking conditions - Conca d&#039;Oro Camping &amp; Lodge\" \/>\n<meta property=\"og:description\" content=\"Booking conditions IMPORTANT: All communications and requests, whether related to new bookings or to an existing reservation, must be sent exclusively via email. 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